When you cope you are addressing someone else’s “why”. An employee did something incorrectly because he/she pursued a “why” either in error or by design.
Something went wrong.
Coping is the process of understanding their why and fixing the matter.
Managing is training others to carry out your (or your firm’s) why.
My wife refers to it as “Managing the other person’s monkeys.” Don’t manage the other person’s monkeys… manage your own.